PRIVACY POLICY

EcotuffSA Paints (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect the following personal information from customers:

• Name

• Email Address

• Shipping Address

2. How We Collect Information

We collect personal information through the following method:

• Newsletter Subscription Form: When you subscribe to our newsletter, we collect your name and email address.

3. How We Use Your Information

We use your personal information for the following purposes:

• Marketing: Your name and email address are used to send promotional content and updates via our newsletter.

• Order Fulfillment: Your name and shipping address are used to deliver products.

4. Sharing of Personal Information

We may share your personal information with third parties only when necessary to complete the service:

• Courier Services: Your name and shipping address will be shared with our delivery partner, The Courier Guy, to facilitate product delivery.

• Payment Processing: Credit card information will be shared securely with trusted payment processors, including Payfast and Stripe, for order transactions.

5. Data Security

We take the protection of your data seriously and use encrypted and secure payment gateways to process transactions and ensure the safety of your personal information.

6. Your Rights

If you would like to access, update, or request the deletion of your personal data, please contact us at info@ecotuffsapaints.co.za.

7. Cookies and Analytics

Our website uses cookies to collect analytical data to improve website performance and user experience.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. Our services are not intended for minors.

9. Data Storage

We do not store or process customer data outside of South Africa. All data is stored and processed within the country.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated revision date.